Your Privacy Matters

We may collect the following information:

• Full Name
• Mobile Number
• Email Address
• Password (stored securely)
• Device Information
• IP Address
• Login Activity
• Transaction Records
• App Usage Information

We do not collect unnecessary personal information.

Your information is used to:

• Create and manage your account
• Verify your identity
• Process deposits and withdrawals
• Provide customer support
• Improve app performance
• Prevent fraud and unauthorized access
• Comply with legal obligations

We use industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

We do not sell, rent, or trade your personal information. Information may only be shared:

• When required by law
• To prevent fraud or illegal activities
• With trusted service providers working on our behalf under confidentiality obligations

The app may request the following permissions:

• Internet Access
• Camera (QR code scanning, if used)
• Storage/Photos (only when you upload documents or images)

Permissions are requested only when necessary.

The application may use analytics tools to improve performance and user experience. These tools do not collect sensitive personal information without your consent.

Users are responsible for maintaining the confidentiality of their login credentials. Never share your password or OTP with anyone.

BITGOLD is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

We retain your information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

You may request to:

• View your personal information
• Correct inaccurate information
• Delete your account (subject to applicable legal and financial record retention requirements)

We may update this Privacy Policy from time to time. Any changes will be posted within the application and become effective immediately upon publication.